Terms and Conditions
We require a minimum 50% deposit to secure your order. Any outstanding balance is due on collection. Should delivery be required balances must be paid no later than one day before delivery.
We accept most major credit/debit cards and cash. We no longer accept cheques.
We also accept online orders via our online shop. Full payment is required when ordering online via PayPal.
We offer a delivery service (on qualifying orders over £250.00) charged per mile. Please call for further information. Any outstanding balances must be paid no later than one day before delivery.
Cancellations will be charged as follows:
If cake is ordered for collection;
More than two full weeks from cancellation date 5% of the full cake price.
More than one full week from cancellation date 25% of the full cake price.
Less than one full week from cancellation date 100% of the full cake price will be due.
Where possible we will endeavour to meet your alteration requirements. However, due to the nature of our products some items need to be prepared further in advance. Therefore, there may be additional charges should we have undertaken work that is no longer required. Ie. if we have created sugar paste models that you no longer desire. Please contact us as soon as possible if you wish to make any changes, or make any postponements.